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Welcome and thank you for visiting our website. We invite you to take a closer look at our Company, Products and Services to see for yourself why InstaPAY is your premier source for Electronic Payment Processing Solutions.
Established in 2003, InstaPAY International is a privately held California corporation with its headquarters located in the coastal community of Carlsbad, centrally located in San Diego's North County.
Our primary focus is to continually add real value to our client's businesses through a rich selection of quality products, services and solutions, as well as an unwavering commitment to exceed our customers' expectations.
The following Guiding Principles are more than just words and statements. They are a set of beliefs that encompass who we are and what we stand for and ultimately drive our commitments to our employees, merchants, resellers, and partners.
- > The Right Attitude
When it comes to what affects us most at work (the way we work most), there is probably nothing more important than our own attitude. A study by Stanford University found that 92% of the reason we succeed is determined by our attitude and only 8% is determined by our innate ability. At InstaPAY not only do we have a knack to provide real value added solutions to get the job done, but we do it with a smile. We believe it is important to have the right attitude at all times, and while this optimistic approach is not unique, it is truly refreshing.
- > Respect for Others
We believe that civility and respect are the foundation to all lasting relationships. It is based on treating others the way we want to be treated. At InstaPAY not only do we like to be treated well, but we respect our merchants, resellers, partners, competitors and each other at all times. We also believe that profit is not always measured in dollars, but rather in lasting relationships that like a good bottle of wine that increases in value over time.
- > Success with Integrity
Without integrity, the best attitude, the sharpest skills, the most steadfast philosophy, and the most worthwhile objectives mean nothing. It's not just about results, but rather about how we achieve those results. A cornerstone of InstaPAY's past, present and future success is our unyielding commitment to performance with integrity. By upholding ourselves to the highest legal, moral, ethical and business standards in every transaction, we'll continue to return value to our company, merchants, resellers and partners, further reinforcing our foundation for success.
- > The Pursuit of Excellence
In today's "quick-fix" society with the "give me the lowest price" mentality, it is very easy to sacrifice quality and give in to mediocrity. At InstaPAY striving for excellence is more than a never ending pursuit to constantly improve the quality of our company, products, services, solutions, support and relationships. It is a commitment to deliver genuine value. Simply put, we believe that our commitment to excellence will ensure that we consistently deliver real ongoing value to our merchants, resellers and partners year after year.
- > Extraordinary Service to All
Providing extraordinary service requires focus, hard-work, persistence, trusted values, and adopting best practices throughout our company to ensure reliable and consistency of service. It requires listening rather than talking, asking questions before giving answers and keeping promises. It's also about providing that extra smile, that extra effort, that extra attention to detail, and that extra support especially when it's needed most. At InstaPAY our purpose is to serve, from the quality products, services, and solutions we offer to our unwavering commitment to make every experience with us extraordinary.
At InstaPAY, we are focused on the needs of our merchants, resellers and partners and the value we deliver to them at all times, as it is you who truly makes our company successful.
- > We Get It
Our #1 Priority is You. See "Guiding Principles"
- > The Best Value
We understand that delivering the best value is not about offering the lowest price, but rather about delivering the right balance between price and quality to ensure a high-level of reliability and consistency of service, so you can truly count on us when the unexpected happens.
- > Quality Results
Quality results occur by learning from the past, providing the best technology at present, committing to constantly improve in the future, and having the right people in place to deliver and support those results day after day. Not only do all of our payment processing solutions run on major networks, providing superior network connectivity, reliability, and redundancy, but they are further enhanced through our disciplined approach to continuous improvement and our responsiveness to the needs and feedback of our merchants, resellers and partners. See "Payment Solutions"
- > The Right Experience
It's important to work with people who know what they are doing, that which can only be acquired through years of experience. In the intricate world of payment processing, there is absolutely no substitute for the right experience. Not only do our people make the difference every single day, but they know what they are doing and they are at the heart of our success.
- > Well Earned Reputation
We recognize the fact that the better the service we provide to you, the better the service you're able to provide to your customers. Over the years we've earned our reputation by providing high-quality solutions, going the extra mile, and keeping our promises by upholding ourselves to the highest legal, moral, ethical and business standards. Simply put, we are in the business of creating lasting relationships which can only be achieved by treating our merchants, resellers and partners the way we like to be treated. Our word is our reputation. See "Client Testimonials"
In addition to our InstaPAY ERP Payment Processing Solution, we provide other financial products and services that also save time, money and increase cash flow which include:
- Merchant Account Services
- Credit & Debit Card Processing
- Check Verification & Guarantee
- Electronic Check Conversion
- Recurring Billing Services
- Gift Card Programs
- Payroll Card Programs
- Business Cash Advance
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- Payment Gateways
- Virtual Terminals
- Leasing Services
- Online Reporting Tools
- E-Commerce Solutions
- Shopping Carts
- Website Development
- Website Hosting
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We specialize in the following markets and sales channels:
- Retail
- Healthcare
- E-Commerce
- Hospitality
- Wireless /Mobile
- Mail / Phone Order
- Petroleum / C-Stores
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- Franchises
- Trade Associations
- E-Commerce Affiliates
- Banks & Credit Unions
- Non-Profit Organizations
- Value Added Resellers
- Software Integration
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- > "Excellent service for 4-years..."
"We have been using InstaPAY for 3-years now and have received excellent service. The monthly reports that come are easy to read and match up to our sales records. I never feel the need to have solicitors come in to try to out bid InstaPAY because there is a lot to be said about service."
T.F. - Featheringill Mortuary
- > "My job is easier thanks to InstaPAY..."
"Thank you for making credit card processing so affordable and effortless! My job is a lot easier now thanks to InstaPAY. Sometimes it is not just about the "bottom line". InstaPay truly cares about my business. Thanks for making it so easy to increase them both!"
D.V. - Sportsrobe, Inc.
- > "The switch to InstaPAY was painless..."
"We switched from another processor recently because of poor service and increasing costs. The switch to InstaPAY International was painless and as it turns out, a money saving venture. Even with our old processor demanding monthly charges for another year, our company is still ahead!!"
M.Z. - MTA Gallery
- > "Reliable, trustworthy, and responsive..."
"We are very satisfied with your service and support. InstaPAY has proven to be reliable, trustworthy, and responsive to our needs."
L.K. - Am Israel Mortuary
- > "Great customer service, we couldn't be happier..."
"Thank you InstaPAY for making it so easy to process all of our credit card purchases. Thanks to a quick setup process and great customer service, we couldn't be happier."
D.T. - 4S Ranch Little League
- > "Extremely affordable, easy to use and very reliable..."
"We were so fortunate to find Instapay International after many years of frustration in dealing with credit card processors. Their service is extremely affordable, easy to use and very reliable. The customer service that we received has been excellent. These are important qualities to us as small business owners. I highly recommend this service to everyone."
L.G. - Music By Design Talent Agency
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We were so fortunate to find Instapay International after many years of
frustration in dealing with credit card processors. Their service is
extremely affordable, easy to use and very reliable. The customer service
that we receive has been excellent. These are important qualities to us as
small business owners. I highly recommend this service to everyone.
L.G. - Music By Design Talent Agency
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